1
Capture
Missed calls, after-hours enquiries, emails, texts, chats, forms and webhooks.
Logicl by Alphareon
Capture, qualify and move every enquiry toward the right next action.
Logicl gives service teams one place to capture enquiries, organise lead context, prepare follow-up and guide handoffs with people in control.
Ava supports conversational intake across enabled channels. Axiom, Sentinel, Nexus and Vector provide foundations for recommendations, governance, handoffs and visibility.
AI Front Office
Capture every enquiry and prepare it for response, routing, job creation, handoff and outcome tracking.
AI first response
Draft fast, context-aware replies and turn website, email, text and phone enquiries into owner-ready workflows.
Workflow board
Move work through quote workflow, invoice workflow, scheduling workflow, dispatch workflow and completion states.
Industry templates
Handle service areas, urgency, qualification questions, estimator handoff and follow-up with repeatable templates.
Operations handoff
Route complex, urgent or low-confidence enquiries to the right person, team, department or workflow stage.
Connector-ready platform
Plan Twilio-ready, Microsoft 365-ready, webhook-ready and Stripe-ready rollout paths without exposing technical diagnostics publicly.
Alphareon ecosystem
Logicl runs front-office operations today. Alphareon foundations help it grow responsibly.
Each layer has a clear customer purpose and an honest status. Logicl and Ava are active; Axiom, Sentinel, Nexus and Vector are foundations; 1App remains future.
foundation
Alphareon
Parent ecosystem for governed AI workflows
The parent ecosystem shaping how Logicl can grow with shared intelligence, governance, orchestration and analytics.
active
Logicl
AI front-office and operational workflow platform
The active operating platform that helps service businesses capture enquiries, organise work and keep follow-up moving.
active
Ava
Conversational AI for enquiry intake
Captures and qualifies enquiries, prepares structured summaries and supports reviewable follow-up.
foundation
Axiom
Reasoning and next-best-action foundation
Uses approved context to prepare bounded recommendations that support business judgment and human review.
foundation
Sentinel
Governance, security and approval foundation
Makes approvals, access, safety, audit and readiness checks visible without claiming certification.
foundation
Nexus
Guided routing and handoffs
Helps the right work reach the right person by recommending how enquiries, approvals and handoffs should move.
foundation
Vector
Operational insights and visibility
Surfaces bounded signals across enquiries, confidence, corrections, handoffs and readiness so teams can see what needs attention.
future
1App
Future identity and workspace gateway
A future unified access gateway; it is not active and does not replace current Logicl sign-in.
AI Front Office
Ava captures missed enquiries. Logicl turns them into owner-reviewed work.
Instead of promising a fully automatic receptionist, Logicl focuses on practical front-office work: capture the enquiry, preserve the evidence, prepare the draft and keep the owner in control.
2
Understand
AI classifies intent, urgency, service need and customer context as reviewable evidence.
3
Prepare draft
Prepares the first response or follow-up draft using the right industry tone and template.
4
Create workflow
Applies a workflow template for jobs, quotes, service requests, migration requests or support.
5
Handoff
Routes work to the right owner, team or stage for review.
6
Approve and act
People approve customer follow-up, quote/invoice workflow and external actions.
AI Office Manager
A front-office workflow your team can review.
Capture demand from enabled channels, prepare response drafts, route work into jobs, quotes, scheduling, dispatch and handoff workflows, then keep follow-up approval-aware.
Channels
AI Phone Intake
Twilio-ready call intake that captures missed caller details, service needs, urgency and reviewable call evidence.
AI Email Responder
Drafts context-aware replies and turns email enquiries into workflows for owner review.
AI Text Follow-Up
Prepares SMS follow-up drafts, reminders and customer updates for human approval when Twilio is configured.
Website Chatbot
Engages visitors, answers approved FAQs, captures leads and creates workflow-ready enquiries.
Workflow actions
Lead Capture Pro
Collects names, contact details, service needs, source, qualification notes, and next actions.
Real-Time Summaries
Summarises calls, emails, chats, texts, handoffs, and workflow activity.
Smart Routing
Routes enquiries to the right person, team, department, or workflow stage.
Booking & Scheduling Workflow
Guides appointment and job scheduling steps while availability and booking decisions stay reviewable.
Business records
Jobs Manager
Prepares and tracks job-ready workflow cards from first enquiry through completion.
Customer CRM-lite
Keeps contacts, interactions, response history, workflow status and outcomes visible for review.
Quoting Workflow
Turns enquiries into quote requests, approval steps, follow-ups, and outcome tracking.
Invoicing Workflow
Tracks quote-to-invoice handoff and payment follow-up readiness.
Visibility
Answering FAQs
Uses approved FAQ context for common questions such as service areas, process, pricing guidance and next steps.
Complex Query Escalation
Flags complex, urgent, or low-confidence enquiries for human review.
Train Logicl
Customises responses, tone, templates, FAQs, escalation rules, and workflow steps by industry.
Executive Visibility
Shows enquiry volume, response status, workflow stage, handoff bottlenecks, and outcomes.
Workflow outcomes
From enquiry to reviewable jobs, quotes, invoices, schedules and handoffs.
Logicl prepares the work path and keeps the status visible. Connected providers can extend the flow; until then, the public demo stays in safe sample and readiness mode.
Jobs
Create and assign job-ready workflow cards from first enquiry context.
Quotes
Prepare quote requests, approvals, follow-ups and outcome tracking.
Invoices
Track quote-to-invoice handoff and payment follow-up readiness.
Schedules
Guide booking and dispatch workflow steps when scheduling systems are connected.
Handoffs
Keep owner, team, checklist and next action context attached.
Outcomes
Track complete, won, lost, closed, escalated or awaiting-customer states.
Scaffolded
AI Phone Intake
What it does
Captures after-hours caller details, summarises urgency, and prepares a workflow card for callback or quoting.
Example incoming request
Customer in Maroochydore reports a burst pipe under the vanity after hours.
AI draft response
Thanks for calling {companyName}. This is Ava. I can capture the address, urgency, access notes and best callback time so the team can respond with context.
Workflow created
After-hours call -> Urgency captured -> Callback prepared -> Job workflow -> Team handoff
Next actions
Confirm suburb
Capture issue type
Mark urgency
Prepare callback note
Handoff note
After-hours plumbing enquiry: burst pipe under vanity. Ava captured address, urgency and preferred callback.
Voice readiness
See how Ava turns missed calls into review-ready workflows.
When Twilio is connected and readiness is reviewed, Ava can answer using your company name, capture caller details, and prepare a workflow-ready summary. Follow-up drafts remain for human approval.
Phone intake
Twilio-ready
SMS follow-up
Guarded setup
AI response
Review-first
Voice profile
Ava
Thanks for calling Acme Services. This is Ava. I can take a few details and help direct your enquiry to the right person.
AI first response
From enquiry to reviewed response.
Logicl captures the request, identifies intent and urgency, drafts the first response, and keeps missing details visible for human review.
Lead captured
Intent classified
Response drafted
Owner review
Workflow board
Move work through handoff, follow-up and outcome stages.
The board keeps response drafts, owners, next actions, template stages, customer context and completion status attached to the work.
Knowledge + Context
Keep decisions, customer details and handoff notes with the workflow.
Logicl keeps approved FAQs, service rules, qualification questions and handoff notes close to the work so teams can respond consistently.
Executive visibility
See enquiry flow, handoff risk and outcomes.
Leaders get a clearer view of response progress, ownership, bottlenecks and rollout readiness without reading every message thread.
Workflow continuity
Bring channels and provider-ready handoffs into one operating flow.
Public pages explain the outcomes. Signed-in app views keep technical connector readiness, provider settings and diagnostics where they belong.
Industry templates
Templates for the way your business actually works
Start with industry-specific intake, qualification, response, handoff and outcome steps, then train Logicl on the details that make your operation yours.
Trades / field services
Turn trade, repair, quote, and site-work enquiries into scheduling and handoff workflows.
New enquiryAI qualifiedQuote requested
Automotive sales / broker enquiry
Handle vehicle, finance, trade-in and broker enquiries as industry-specific response workflows.
New enquiryVehicle brief capturedFinance/trade-in questions
Legal enquiry
Routes legal enquiries carefully with mandatory human review and non-advisory acknowledgement.
New enquiryConflict-safe intakeMatter type captured
Real estate enquiry
Qualify buyer, seller, renter and property-management enquiries into owner-ready workflows.
New enquiryProperty details capturedSeller classification
IT services / managed services
Classify managed-service requests, draft first response, and create service workflow tasks.
New enquiryStack capturedNeeds assessment
Migration / software switch enquiry
Turn Jira, Confluence, Notion or software-switch enquiries into dry-run and rollout workflows.
New enquirySource systems capturedDry-run mapping
AI Front Office demo
Not just an AI receptionist.
Most AI receptionists take a message. Logicl turns every enquiry into a response, workflow, handoff and outcome.
AI first response workflow
Lead and enquiry intake
Capture enquiries, qualify intent, draft the first response and create a workflow board card without sending email or SMS.
Demo workspace / sample workflow dataOpen workflow workbench
AI response panel
Classification
General sales enquiry
Channel
form
Confidence
78%
Review
Owner review
Hi Jordan Lee, thanks for the enquiry. This looks like a general sales enquiry. I have drafted the next workflow step so the right team can respond quickly with context.
Confirm contact details
Identify use case
Draft first response
Assign response owner
Jordan Lee sent a general sales enquiry from Website enquiry. Confirm Use case captured, Timeline known, Owner assigned.
Visual workflow board
Select a card, move it forward or backward in local preview state, or mark the first handoff task complete.
New enquiry
0AI qualified
1First response
1Awaiting customer
0Scheduled / quoted
0Assigned
0In progress
0Handoff
1Complete
0Scaffolded
AI Phone Intake
What it does
Captures after-hours caller details, summarises urgency, and prepares a workflow card for callback or quoting.
Example incoming request
Customer in Maroochydore reports a burst pipe under the vanity after hours.
AI draft response
Thanks for calling {companyName}. This is Ava. I can capture the address, urgency, access notes and best callback time so the team can respond with context.
Workflow created
After-hours call -> Urgency captured -> Callback prepared -> Job workflow -> Team handoff
Next actions
Confirm suburb
Capture issue type
Mark urgency
Prepare callback note
Handoff note
After-hours plumbing enquiry: burst pipe under vanity. Ava captured address, urgency and preferred callback.