Integrations and channels
Connect Logicl to the channels where customers already reach you.
Start with the channels that matter to your front office. Each customer setup remains reviewed, bounded and truthful about what is enabled.
Talk about your setupLogicl
One front-office context
Governed workflow and handoff
Reviewed setup keeps context and authority bounded.
Available today
Supported paths, with governance built into setup and sending.
Twilio Voice
Voice / phone
Bring inbound phone enquiries into Ava through tenant-specific, reviewed configuration.
Twilio SMS
SMS
Receive SMS enquiries and use guarded outbound delivery where configuration and human approval permit it.
Resend
Deliver approved outbound email through the existing guarded provider path.
Logicl ingestion
Secure webhooks
Ingest validated inbound events through shared-secret protection and action gating.
Native enquiry channels
Built into the Logicl experience.
Web chat and forms are native Logicl channels, not third-party integration claims.
Web chat
A native conversational entry point for website enquiries.
Forms
Structured native intake for details customers prefer to submit in writing.
Available for reviewed calendar workflows
Microsoft 365
Connect Microsoft 365 for reviewed Outlook calendar availability and approved event creation. Broader mailbox and Graph synchronisation are not generally enabled.